UK. We are pleased to offer Free Shipping on orders over £100. In the event that your parcel is returned to TBCo because:. You will have the option to:. US. We are pleased to offer Free Shipping on orders over $175 USD.In the event that your parcel i

UKWe are pleased to offer Free Shipping on orders over &#xA3;100.In the event that your parcel is returned to TBCo because:<ul><li style="text-align: left;">The shipping address provided was incorrect</li><li style="text-align: left;">Delivery attempts were missed</li><li style="text-align: left;">The parcel was not collected from a local pickup point/depot within the required timeframe</li><li style="text-align: left;">The delivery was refused</li><li style="text-align: left;">The parcel was not collected from our TBCo store within the required timeframe</li></ul>You will have the option to:<ul><li style="text-align: left;">Reship: A shipping fee will be required to re-send the parcel. You can choose our Standard delivery for &#xA3;3.95 or our Express delivery for &#xA3;7.95. </li><li style="text-align: left;">Refund: We will refund the cost of your items, minus our standard delivery fee and a return fee of &#xA3;3.50 to cover the costs incurred from the failed delivery and return.</li></ul> USWe are pleased to offer Free Shipping on orders over $175 USD. In the event that your parcel is returned to TBCo because:<ul><li>The shipping address provided was incorrect</li><li>Delivery attempts were missed</li><li>The parcel was not collected from a local pickup point/depot within the required timeframe</li><li>The delivery was refused</li></ul>You will have the option to:<ul><li>Reship: A shipping fee will be required to re-send the parcel. You can choose our Standard delivery for $10 USD or our Express delivery for $15 USD. </li><li>Refund: We will refund the cost of your items, minus our standard delivery fee and a return fee of $4.95 USD to cover the costs incurred from the failed delivery and return.</li></ul>CanadaWe are pleased to offer Free Shipping on orders over $150 USD. In the event that your parcel is returned to TBCo because:<ul><li>The shipping address provided was incorrect</li><li>Delivery attempts were missed</li><li>The parcel was not collected from a local pickup point/depot within the required timeframe</li><li>The delivery was refused</li></ul>You will have the option to:<ul><li>Reship: A shipping fee will be required to re-send the parcel. You can choose our Standard delivery for $12.00 USD or our Express delivery, cost dependent on address. </li><li>Refund: We will refund the cost of your items, minus our standard delivery fee and a return fee of $4.95 USD to cover the costs incurred from the failed delivery and return.</li></ul> EUIn the event that your parcel is returned to TBCo because:<ul><li>The shipping address provided was incorrect</li><li>Delivery attempts were missed</li><li>The parcel was not collected from a local pickup point/depot within the required timeframe</li><li>The delivery was refused</li></ul>You will have the option to:<ul><li>Reship: A shipping fee will be required to re-send the parcel. You can choose our Standard delivery for &#x20AC;4.95 or our Express delivery, price determined by the shipping address. </li><li>Refund: We will refund the cost of your items, minus our standard delivery fee and a return fee of &#x20AC;4.50 to cover the costs incurred from the failed delivery and return.</li></ul> AUSWe are pleased to offer Free Shipping on orders over $295 AUD.In the event that your parcel is returned to TBCo because:<ul><li>The shipping address provided was incorrect</li><li>Delivery attempts were missed</li><li>The parcel was not collected from a local pickup point/depot within the required timeframe</li><li>The delivery was refused</li></ul>You will have the option to:<ul><li>Reship: A shipping fee will be required to re-send the parcel. The delivery charge is determined by the shipping address. </li><li>Refund: We will refund the cost of your items, minus our standard delivery fee for your address and a return fee of $7.95 AUD to cover the costs incurred from the failed delivery and return.</li></ul> ROW In the event that your parcel is returned to TBCo because:The shipping address provided was incorrect<ul><li>Delivery attempts were missed</li><li>The parcel was not collected from a local pickup point/depot within the required timeframe</li><li>The delivery was refused</li></ul>You will have the option to:<ul><li>Reship: A shipping fee will be required to re-send the parcel. The delivery charge is determined by the shipping address. </li><li>Refund: We will refund the cost of your items, minus our standard delivery fee for your address and a return fee of &#xA3;3.95 to cover the costs incurred from the failed delivery and return.</li></ul> Terms and conditions Any shipping rates applied at checkout, including free shipping promotions, are valid for a single shipping instance only. TBCO Retail Ltd reserves the right to recover costs for any parcel returned to our warehouse due to customer error or inaction, which includes but is not limited to the provision of an incorrect or incomplete shipping address, failure to be present for scheduled delivery attempts, failure to collect a parcel from a designated collection point or sorting office within the carrier&#x2019;s specified timeframe, or the refusal of delivery.In these instances, the customer is responsible for the costs associated with the failed delivery. For reshipment, our standard delivery charge must be paid in full before the item is dispatched for a second time. Alternatively, if a refund is requested, the standard delivery charge and a standard return fee will be deducted from the total refund amount to offset the outward postage and the return-to-sender charges levied by our carriers; this applies regardless of whether the order originally qualified for a free shipping promotion.

Shipping Policy

Order before 12 noon, Mon-FriIf you've selected our embroidery service, this will add up to 3 working days to your order delivery time.Please note that Express delivery is not a guaranteed service. Our team prioritise all orders which have paid for t

<div>Order before 12 noon, Mon-Fri</div><div> </div><div>If you&apos;ve selected our embroidery service, this will add up to 3&#xA0;working days to your order delivery time.</div><div>Please note that Express delivery is not a guaranteed service. Our team prioritise all orders which have paid for the next-day delivery service. Packing and shipping them on the same day with our fastest courier service.</div><div> </div><div> </div><div> </div><div> </div>

Express Shipping delivery conditions

UK. TBCo is a UK company based in Edinburgh, so there are no fees to pay outwith our shipping rates for any orders shipped around the UK. US. ALL duties are covered by TBCo in Mainland US, Hawaii & Alaska only. US overseas territories not eligible fo

UKTBCo is a UK company based in Edinburgh, so there are no fees to pay outwith our shipping rates for any orders shipped around the UK.&#xA0; USALL duties are covered by TBCo in Mainland US, Hawaii &amp; Alaska only.US overseas territories not eligible for free shipping and duties:<ul><li>American Samoa</li><li>Guam</li><li>Northern Mariana Islands</li><li>Puerto Rico</li><li>US Virgin Islands</li><li>Marshall Islands</li><li>Micronesia</li><li style="text-align: left;">Palai </li></ul>EUThe cost of import duties and taxes is covered by TBCo, so you only need to pay for shipping. CASadly, we&apos;re unable to offer this for Canadian deliveries at the moment. Duties, taxes and brokerage fees will be payable upon delivery by the recipient.Please note that Canadian Duties and taxes may be up to 30% of the order value.If you are sending a gift to Canada from another country, the recipient will be charged upon delivery.&#xA0; AUThe cost of import duties and taxes is covered by TBCo, so you only need to pay for shipping. ROWSadly, we&apos;re unable to offer this for Rest of World deliveries at the moment. Duties and taxes will be payable upon delivery by the recipient.If you are sending a gift to a Rest of World country, such as Sweden, the recipient will be charged upon delivery.&#xA0;

Who pays for import duties and taxes?

We deliver worldwide!. To find the most relevant frequently asked questions for your country, please select your region from the list below or visit our delivery page. UK & Rest of world | US & Canada | EU | Australia. Due to international restrictio

We deliver worldwide!&#xA0;To find the most relevant frequently asked questions for your country, please select your region from the list below or visit our delivery page.<a href="https://tbco.gorgias.help/en-GB/articles/uk-and-rest-of-world-136929" rel="noopener noreferrer" target="_blank">UK &amp; Rest of world</a> |&#xA0;<a href="https://tbco.gorgias.help/en-GB/articles/us-and-canada-136930" rel="noopener noreferrer" target="_blank">US &amp; Canada</a> | <a href="https://tbco.gorgias.help/en-GB/articles/eu-136931" rel="noopener noreferrer" target="_blank">EU</a> | <a href="https://tbco.gorgias.help/en-GB/articles/australia-136932" rel="noopener noreferrer" target="_blank">Australia</a>Due to international restrictions, we are currently unable to ship to Russia.

Where does this store ship to?

Please contact us if you received a shipping confirmation with no tracking link. We will then provide you with a link to ensure your order is delivered safely!

Please <a href="https://tartanblanketco.com/pages/contact-us" rel="noopener noreferrer" target="_blank">contact us</a> if you received a shipping confirmation with no tracking link.We will then provide you with a link to ensure your order is delivered safely! &#xA0;

My order has been shipped, but I did not receive a tracking link?

US USPS - track a parcelUPS - track a parcel. If you are still having trouble tracking your parcel, please get back in touch here.

<div data-block="true" data-editor="872pl" data-offset-key="2lcp-0-0" id="isPasted"><div data-offset-key="2lcp-0-0">To avoid delays in shipping, we will sometimes ship orders with an alternative courier. Unfortunately, the original tracking link is sometimes not updated.&#xA0;</div></div><div data-block="true" data-editor="872pl" data-offset-key="bleli-0-0"><div data-offset-key="bleli-0-0"> </div></div><div data-block="true" data-editor="872pl" data-offset-key="6vg2l-0-0"><div data-offset-key="6vg2l-0-0">For UK orders, we currently ship with one of the following couriers. Please try your tracking number within the links below.&#xA0;</div> </div><div data-block="true" data-editor="872pl" data-offset-key="b5ccg-0-0"><div data-offset-key="b5ccg-0-0">Royal Mail - <a href="https://www.royalmail.com/track-your-item" target="_blank" rel="noopener noreferrer" style=" text-decoration: none !important;">track a parcel</a></div></div><div data-block="true" data-editor="872pl" data-offset-key="d2q7a-0-0"><div data-offset-key="d2q7a-0-0">Evri -&#xA0;<a href="https://www.evri.com/track-a-parcel" target="_blank" rel="noopener noreferrer" style=" text-decoration: none !important;">track a parcel</a></div></div><div data-block="true" data-editor="872pl" data-offset-key="fsq51-0-0"><div data-offset-key="fsq51-0-0">FedEx -&#xA0;<a href="https://www.fedex.com/en-gb/tracking.html" target="_blank" rel="noopener noreferrer" style=" text-decoration: none !important;">track a parcel</a></div> US&#xA0; USPS -<a href="https://tools.usps.com/go/TrackAction" target="_blank" rel="noopener noreferrer">&#xA0;</a><a href="https://tools.usps.com/go/TrackAction" target="_blank" rel="noopener noreferrer">track a parcel</a> UPS -<a href="https://tools.usps.com/go/TrackAction" target="_blank" rel="noopener noreferrer">&#xA0;</a><a href="https://www.ups.com/track?loc=en_GB&amp;requester=ST/" target="_blank" rel="noopener noreferrer">track a parcel</a> If you are still having trouble tracking your parcel, please get back in touch <a href="https://tbco.com/pages/contact-us">here</a>.</div>

My tracking link is not working?

Once your order has been shipped, you will receive an email with the tracking link. If your tracking link does not seem to be working, please allow 24 hours for it to activate, as your order will be processed and updated by the courier. Please contac

Once your order has been shipped, you will receive an email with the tracking link.&#xA0;If your tracking link does not seem to be working, please allow 24 hours for it to activate, as your order will be processed and updated by the courier. Please <a href="https://tartanblanketco.com/pages/contact-us" rel="noopener noreferrer" target="_blank">contact us</a> with your name and order number if your tracking continues not to work.Please be aware that any orders travelling outside of the UK may be slower to update due to longer distances in courier scans.&#xA0; Keep track of your orders and update your delivery preferences.To make sure your order is delivered safely, we recommend downloading the relevant courier app.Once your order has shipped, you will be emailed with a tracking number and link. Please keep up to date with your tracking and contact the courier if there are any issues.&#xA0;If you cannot resolve the issue with the courier, please reach out to our team <a href="https://tartanblanketco.gorgias.help/en-GB/contact" rel="noopener noreferrer" target="_blank">here</a>.&#xA0;<a href="https://www.ups.com/gb/en/support/manage-your-profile/stay-connected.page">UPS</a><a href="https://www.evri.com/our-services/mobile-app"></a><a href="https://www.evri.com/our-services/mobile-app">EVRI</a><a href="https://www.dhlecommerce.nl/en/my-dhl-app">DHL</a><a href="https://www.fedex.com/en-us/customer-support/faqs/fedex-account/account/download-mobile-app.html?gad_source=1&amp;gclid=CjwKCAjwvKi4BhABEiwAH2gcw8kwNMou37DICWInnJacT0wVOng-zILpAp7b1B636MkOMIpbGfwVKRoCb3gQAvD_BwE">Fedex</a><a href="https://www.royalmail.com/downloadapp?gad_source=1&amp;gclid=CjwKCAjwvKi4BhABEiwAH2gcwzwBVWUbV4d0DYM4K9lEo3DndLV0ULz7GYYcQJOwVKRi08Jufqt_wRoC_ZgQAvD_BwE&amp;gclsrc=aw.ds">Royal mail</a>

How to track my order?

Sadly we are unable to ship your orders to any PO Box or Armed Forces addresses. We are unable to prevent orders being placed with these addresses, however we will contact you for an alternative delivery address.

Sadly we are unable to ship your orders to any PO Box or Armed Forces addresses.&#xA0; We are unable to prevent orders being placed with these addresses, however we will contact you for an alternative delivery address.

PO Boxes and Armed Forces addresses

We are environmentally conscious and will wrap up multiple items together to save on paper and packaging. If you would like your products individually packaged, please shop through our Gift Boxing section here or place separate orders. Purchasing thr

We are environmentally conscious and will wrap up multiple items together to save on paper and packaging.If you would like your products individually packaged, please shop through our Gift Boxing section&#xA0;<a href="https://tbco.com/collections/gift-boxes" target="_blank" rel="noopener noreferrer">here</a>&#xA0;or place separate orders.&#xA0;Purchasing through our Gift Box section will automatically add a Luxury TBCo Gift Box for an additional cost.&#xA0;Our products are well protected and ready to be gifted with no receipt or invoices included in the packaging, so you can have them sent straight to the recipient&apos;s door!Please note that the wooden boxes shown in the images are for&#xA0;display purposes only.&#xA0;Would you like to ship to multiple addresses? Please put in a separate order for each address. Want to add a complimentary gift note to your order? Please select the option at checkout and add your message in the box provided. Only one gift note is available per order.&#xA0;

How are my items packaged?

All our standard packaging is recyclable and plastic-free. To reduce waste, we do not include any paper such as receipts or invoices inside your order, we will also wrap up multiple items together to save on paper and packaging. Customers can also ch

All our standard packaging is recyclable and plastic-free. To reduce waste, we do not include any paper such as receipts or invoices inside your order,&#xA0;we will also wrap up multiple items together to save on paper and packaging.Customers can also choose to upgrade their order with a Luxury TBCo Gift Box, complete with tissue and a ribbon closure for a gift that feels thoughtful from the moment it is opened.&#xA0;

Is the packaging sustainable?

UK & Rest of World

US & Canada

Australia

Can't find what you are looking for? Please contact us here and we'll get back to you as soon as possible.

Shipping & Delivery

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