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Shipping & Delivery

Categories

UK & Rest of World

US & Canada

EU

Australia

Who pays for import duties and taxes?

Who pays for import duties and taxes?

Articles

Where does this store ship to?

We deliver worldwide!. To find the most relevant frequently asked questions for your country, please select your region from the list below or visit our delivery page. UK & Rest of world | US & Canada | EU | Australia. Due to international restrictio

Tracking and updating your order

Keep track of your orders and update your delivery preferences. To make sure your order is delivered safely we recommend downloading the relevant courier app. Once your order has shipped, you will be emailed with a tracking number and link. Please ke

How to track my order?

Once your order has been shipped you will receive an email with the tracking link. If your tracking link does not seem to be working please allow 24 hours for it to activate, as your order will be processed and updated by the courier. Please contact

My order has been shipped, but I did not receive a tracking link?

Please contact us if you received a shipping confirmation with no tracking link. We will then provide you with a link to ensure your order is delivered safely!

PO Boxes and Armed Forces addresses

Sadly we are unable to ship your orders to any PO Box or Armed Forces addresses. We are unable to prevent orders being placed with these addresses, however we will contact you for an alternative delivery address.

How are my items packaged?

We are environmentally conscious and will wrap up multiple items together to save on paper and packaging. If you would like your products individually packaged, please purchase them in separate orders. Customers can also choose to create a gift box h

Is the packaging sustainable?

All our standard packaging is recyclable and plastic-free. To reduce waste, we do not include any paper such as receipts or invoices inside your order, we will also wrap up multiple items together to save on paper and packaging. Customers can also ch