Do you have an extended returns window for Christmas 2025?Updated 5 hours ago

Orders placed between 17th November and 23rd December 2025 inclusive are eligible for refund and exchanges until 31st January 2026. 

For a smooth return, please send everything back to us in the original condition:

Unworn and with tags attached: Please make sure the item hasn't been used and all original tags are still on.

In original packaging: If the item came with dust bags or any additional packaging, please return those as well, along with additional add on's such as scrunchies. 

Returns Responsibility

Returned items are the customer’s responsibility until they reach our warehouse, so please make sure they’re packed safe and secure for their journey back to us. Please remember to keep proof of postage in case you need to contact the courier about your return. 

We reserve the right to deduct the value of free gifts from refunds if not returned to us when you return other items from your order. Discount offers or free gifts that are subject to minimum spends / bundle prices may be lost if the requirements are no longer met after returns.

For a full refund we require the return of all items in PJ sets, including the bag and scrunchie. We reserve the right to deduct the value of the missing item from the refund amount.