If your welcome newsletter or SMS code is not working it might be that it doesn't quite meet the Terms & Conditions. View further T&C's here.

<p dir="ltr" id="isPasted"><span data-offset-key="9i2gu-0-0"><span data-text="true" style="font-size: 16px;">If your welcome newsletter or SMS code is not working it might be that it doesn&apos;t quite meet the Terms &amp; Conditions.&#xA0;</span></span></p><ul><li data-block="true" data-editor="6hhju" data-offset-key="3qo1-0-0" style="font-size: 16px;"><div data-offset-key="3qo1-0-0"><span data-offset-key="3qo1-0-0">Our Welcome Newsletter &amp; SMS discount excludes gift cards, sale products &amp; select collaborations.&#xA0;</span></div></li><li data-block="true" data-editor="6hhju" data-offset-key="74ojb-0-0" style="font-size: 16px;"><div data-offset-key="74ojb-0-0"><span data-offset-key="74ojb-0-0">Is only valid for 14 days from the time you received the code</span></div></li><li data-block="true" data-editor="6hhju" data-offset-key="cfr0f-0-0" style="font-size: 16px;"><div data-offset-key="cfr0f-0-0"><span data-offset-key="cfr0f-0-0">The Minimum spend is &#xA3;60, not including shipping</span></div></li><li data-block="true" data-editor="6hhju" data-offset-key="265o9-0-0" style="font-size: 16px;"><div data-offset-key="265o9-0-0"><span data-offset-key="265o9-0-0">Must be applied to your first order with TBCo</span></div></li><li data-block="true" data-editor="6hhju" data-offset-key="9mq5i-0-0" style="font-size: 16px;"><div data-offset-key="9mq5i-0-0"><span data-offset-key="9mq5i-0-0">Is one use per customer</span></div></li></ul><div data-block="true" data-editor="6hhju" data-offset-key="c2ivi-0-0"><div data-offset-key="c2ivi-0-0"><span data-offset-key="c2ivi-0-0"><span data-text="true" style="font-size: 16px;">Please check if your order does not meet any of these requirements. If it does and the code is still not working, please let us know and provide a screenshot of your cart at checkout.&#xA0;</span></span></div></div><div data-block="true" data-editor="6hhju" data-offset-key="8qkub-0-0"><br></div><p dir="ltr">View further T&amp;C&apos;s <a href="https://tartanblanketco.com/pages/terms-conditions?_gl=1*icsrfc*_up*MQ..&amp;gclid=CjwKCAjwjeuyBhBuEiwAJ3vuoXZPlM6eolViopHmLv1_fC91XwECcFRYGydxPswkBDQGc9_M0yUk5BoCZFsQAvD_BwE" id="isPasted" rel="noopener noreferrer" target="_blank"><u>here</u></a>.</p><p dir="ltr"><br></p>

Why is my Welcome 10% discount not working?

You can sign up for our newsletter to be the first to know about our discounts and sales.

<p><span id="isPasted" style="text-decoration:none;">You<span style="color: rgb(60, 56, 53);">&#xA0;can&#xA0;</span></span><span id="isPasted" style="text-decoration: none; color: rgb(60, 56, 53);"><a href="https://tbco.com/pages/sign-up" rel="noopener noreferrer" target="_blank"><u>sign up for our newsletter</u></a> to be the first to know about our discounts and sales.</span></p>

Will you be having any sales? Where may I find a discount?

From time to time, TBCo may offer sale or discount promotions. We understand that missing a promotion can be frustrating, however we're unable to offer refunds as a result of a sale, discount or update to pricing. To be the first to know about any up

<p><span id="isPasted" style="text-decoration:none;">From time to time, TBCo may offer sale or discount promotions. We understand that missing a promotion can<span style="color: rgb(60, 56, 53);">&#xA0;be frustrating, however we&apos;re unable to offer refunds as a result of a sale, discount or update to pricing. To be the first to know about any upcoming promotions, sign up to our newsletter&#xA0;</span></span><span id="isPasted" style="text-decoration: none; color: rgb(60, 56, 53);"><a href="https://tartanblanketco.com/pages/sign-up?_gl=1%2A1ftonjj%2A_up%2AMQ..&amp;gclid=CjwKCAjwjeuyBhBuEiwAJ3vuoXZPlM6eolViopHmLv1_fC91XwECcFRYGydxPswkBDQGc9_M0yUk5BoCZFsQAvD_BwE" rel="noopener noreferrer" target="_blank"><u>here</u></a>.</span></p>

Can I get a price adjustment for an item I’ve already purchased?

Not at the moment, but if you would like 10% off your first purchase please sign up to our newsletter here.

<p>Not at the moment, but if you would like 10% off your first purchase please sign up to our newslet<span style="color: rgb(60, 56, 53);">ter <a href="https://tartanblanketco.com/pages/sign-up?_pos=1&amp;_psq=sign&amp;_ss=e&amp;_v=1.0&amp;_gl=1*vxhx4b*_up*MQ..&amp;gclid=Cj0KCQjw9vqyBhCKARIsAIIcLMFlNMBvsxJL2Ec33gX62KkabRK0h_HaDMds0tzc8j50oi8Bl-mW5A4aAgbmEALw_wcB" rel="noopener noreferrer" target="_blank"><u>here</u></a>.</span></p>

Do we offer student discount?

<p>Not at the moment, but if you would like 10% off your first purchase please sign up to our newslet<span style="color: rgb(60, 56, 53);">ter <a href="https://tartanblanketco.com/pages/sign-up" id="isPasted" rel="noopener noreferrer" target="_blank"><u>here</u></a>.</span></p>

Do we offer Blue Light/NHS discount?

Can't find what you are looking for? Please contact us here and we'll get back to you as soon as possible.

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TBCo

Sales & Discounts

How to add a Gift Message to my order?

Can I make changes to my order?

I placed more than one order, can they be shipped together?

My order arrived with incorrect/missing embroidery?

Can I cancel my order?

Why have I been informed the item I ordered is not available?

Can I change the delivery address, once my order has been placed?

I want to pay in GBP, but it is not allowing me to check out

I received a fraud verification email

Why has no one responded to my message yet?

What do I do if I received the wrong item?

A item is missing from my order

I have received a faulty/damaged item

How does pre-order work?

Order Queries

Where does this store ship to?

Tracking and updating your order

How long does shipping take?

How much is delivery?

Next day delivery conditions

My tracking link is not working?

UK & Rest of World

US & Canada

Australia

Shipping

What is your returns policy?

How do I return an item?

Can I return a product if it has embroidery on it?

Can I exchange a gift?

How long will my refund take?

My return label is not working, what should I do?

Can I return two separate orders in one package?

Do I need proof of postage?

How do I create a return?

Returns

Where is your store?

What are your opening times?

Can I return/exchange orders?

Can I collect an online order?

Do you stock all products in the shop?

TBCo Shop

How does embroidery work?

Why can't I add embroidery to a certain product?

Do you embroider logos?

What characters can be embroidered?

Embroidery

Where are your blankets and scarves made?

What's the difference between a Blanket Scarf & a Small Blanket?

Why aren't they all made in Scotland?

I can't find my family's Clan Tartan on your website - do you not carry all tartans?

When will an item be re-stocked?

Why is my product a different colour to the website?

What to do if my product is faulty?

My product is faulty, but my purchase is outside of the 30 days return?

My product is faulty, but my purchase was more than 6 months ago?

When will Triangle Scarves be re-stocked?

What are your different blanket sizes and options?

What are your different scarf sizes?

Do we offer custom size products?

Why do some items appear with a sale price and full price option?

How can I add a picnic carrier to my picnic blanket?

Product sizing

Product

What are the differences in wool types?

What does recycled wool mean?

What is the best way to care for wool?

Which wool type is the softest?

Is your wool cruelty free?

Is your cotton sustainably sourced?

Where is your wool sourced from?

What are the 30% recycled fibres in your recycled blankets?

What dye do you use on your wool?

Natural and Recycled Fibres

Do you offer bulk order discounts?

Do you offer corporate/employee/business gifting?

Corporate

How do I become a stockist?

Wholesale

How are my items packaged?

Is the packaging sustainable?

Packaging

How to track my order?

My order has been shipped, but I did not receive a tracking link?

PO Boxes and Armed Forces addresses

Delivery

Who pays for import duties and taxes?

Duties & Taxes

What is TBCo Ai Assistant?